Partswich

FAQ

Answers to frequently asked questions about Partswich.com

Genaral

In order to comply with Wayfair’s state sales tax ruling, we currently collect sales tax for nearly all states. Tax rates in your state and district determine the amount of your sales tax.

In order to enhance your shopping experience, Partswich.com offers PayPal payment.

We do not offer printed catalogs. To make shopping quick and hassle-free, we’ve built a secure shopping cart coupled with an online catalog that’s easy to navigate.

We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry). For more information, please visit our Privacy Policy

ORDERS

  1. Click on the menu button on the top right-hand corner of the site.
  2. Select “Track Order” from the menu.
  3. If you are logged in to your account, the page will show a list of all your current and past orders. If not, enter your email address and order number, then click “Track Order.”
  4. Once you click “View Order Status,” you will be directed to an “Order Details” page where can find a summary of your order.
  5. Click on “Track Item” and you will be routed to the courier’s tracking page.

Yup! Once your package is shipped out, a tracking number will be sent via email.

After you place your order, your PayPal or credit card’s issuing bank will place an authorization hold on your account for the entire amount of the charge. This is only a pre-authorization and not a charge. In most cases, you will be charged only when the merchandise ships. However, In case if we did not fulfill your order, you will receive a full refund of the amount charged for the item you ordered.

Partswich.com only ships within the continental United States.

Please click here to see our full shipping policy.

It’s simple! Here’s how:

  1. Choose a “Shop by Category” or “Shop by Make” from the top navigation menu or search to explore a specific part or part number.
  2. Select your desired part and click “Add to Cart” or “But now”. Once you’ve added all items, it’s time to check out under ‘Summary’.
  3. Sign in to your account or, if you’ve not yet created one, proceed via guest checkout.
  4. Enter your shipping and billing address, payment method and delivery details to complete your order. That’s it – we’ll confirm the order and it will be carefully prepared and shipped to you, with updates every step of the way.

After place your any order or wrong order and change mind, you need to contact with us asap Via our Contact us or file a claim. Once your order has been cancelled you will receive a cancelation confirmation email. It’s simple! Here’s how:

  1. If the package is in transit, we will not be able to cancel your order. Once you receive the package, you will need open a return request Via our File a Claim.
  2. If your order currently under processing we might be able to cancel your order.
  3. We will notify by email

WARRANTY

  1. Please click here to see our full warranty policy.

RETURNS

Please click here to see our full return policy

A core charge is a fee that is added to the price of some parts. Items with a core charge contain components or materials that can be reused to make a new part. Starters, steering boxes, and water pumps are just a few examples of parts that may have a core charge. When you return the old core part, we’ll refund the core charge.

Note

  1. Damaged or unusable cores will not be accepted.
  2. If required, the cost of the return shipping will be deducted from your refund.
  3. In accordance with state and local laws, sales tax charged on core value may be non-refundable.