Privacy Policy

At Partswich, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Customer Information

Partswich recognizes the importance of protecting and responsibly managing your personal information. By visiting or making a purchase from our website, you agree to the practices described in this Privacy Policy.

Consumer Privacy Rights

As a consumer, you have the right to:

  • Know the categories of personal information Partswich collects.

  • Request disclosure of the personal information we have collected about you in the last 12 months.

  • Request corrections, updates, or deletion of your personal information.

You can submit a Verifiable Consumer Request by contacting us at info@partswich.com. We will respond within 45 days as required by law.

Information We Collect

Partswich may collect the following information to provide services, process orders, and improve your experience:

  • Personal details: name, address, phone number, and email address.

  • Payment details: credit/debit card information (processed securely).

  • Order information: purchases, returns, and delivery tracking.

  • Technical details: browser type, device, IP address.

You can update or delete your personal information at any time by submitting a request to info@partswich.com.

Tracking Technologies

Partswich and our partners may use cookies, session recordings, and similar technologies to:

  • Analyze site traffic and user behavior.

  • Improve website navigation and user experience.

  • Remember preferences such as language or login settings.

  • Provide personalized marketing and re-targeting.

You can control cookies in your browser settings, but certain features may not work if disabled.

Analytics & Log Files

Like most websites, we automatically collect information such as:

  • IP addresses, browser type, ISP, and operating system.

  • Date/time stamps, referring/exit pages, and clickstream data.
    This data helps us improve website functionality and customer experience.

Behavioral Targeting / Re-Targeting

We may partner with third parties to display interest-based ads. These partners use cookies to gather browsing data. You may opt out of targeted advertising, but you will still receive general ads.

How We Use Your Information

Your information may be used to:

  • Process and track orders.

  • Provide requested services (such as newsletters).

  • Notify you about promotions, sales, or product updates.

  • Improve website functionality and customer support.

We do not sell your personal information to third parties. Your data is only shared with authorized service providers as needed.

Service Providers

Partswich works with trusted third parties for:

  • Payment processing.

  • Shipping and delivery.

  • Customer service and live chat.

  • Feedback and analytics.

These providers are prohibited from using your information for any purpose other than providing services to you.

Email Communications

We use your email to confirm orders, answer questions, send newsletters (if subscribed), and provide service updates.

  • You may opt out of promotional emails at any time.

  • You will continue to receive transactional emails for active orders.

Data Retention

We retain your information as long as your account is active or as needed to provide services. If you wish to cancel your account or request deletion of your information, contact us at info@partswich.com.

Security Practices

Partswich uses industry-standard security measures, including SSL encryption, to protect your information during online transactions. While we take strong precautions, no method of transmission over the internet is 100% secure.

Testimonials & Social Media

  • With your consent, we may display customer testimonials with your name.

  • Our site may include social media features (e.g., Facebook, Instagram). These features may collect data governed by the third party’s privacy policy.

Non-Discrimination Policy

Partswich will not discriminate against customers who exercise their privacy rights. You will continue to receive the same level of service regardless of your privacy choices.

Policy Updates

Partswich may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If material changes occur, we will notify you by email or website notice.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:

Partswich
📧 Email: info@partswich.com
🌐 Website: www.partswich.com